ChampionWell-Being andNewWaysofWorking S M A TE D TE S U TR 04 In today’s global, digital and ever-changing environment; agile, inclusive, efficient, trusted, and empowered interactions between colleagues, partners andcustomersaremorevitalthanever. Theemotional, physical, social and mental well-being of our people is important and can be sustained by purposefully building a more resilient organization in which people can set boundaries and perform at their best. As a company, we are embracingnew–moredigital,agileandsmarter–waysof workingthatdrivehigherperformance,improvewell-beingand offer a more equitable and inclusive work environment. • Implement Flexibility@Work practices to better manage our • Judge people’s flexibility needs, whatever their situation time at work, or when away from it • Ignore signs of distress, stress or burn-out • Adopt a digital-first mindset, implementing new ways of • Underestimate the value of rest and recovery working to connect with customers, partners and teams • Strive to enhance well-being, physical and mental health and develop smarter ways of working to free up people’s time and save energy • Focus on results and outcomes instead of placing more value on time connected at work