www.se.com Schneider Electric Integrated Report 2021 38 Integrated report Proud to be one of the most ethical companies Present in over 100 countries with diverse standards, values, and practices, Schneider Electric is committed to behaving responsibly in relation to all its stakeholders. Convinced that its responsibility extends beyond compliance with local and international regulations, the Group is committed to doing business ethically, sustainably, and responsibly. Schneider’s business actions and decisions run on trust. Trust Charter, Schneider Electric’s Code of Conduct In 2021, Schneider Electric evolved its Principles of Responsibility to the Trust Charter, acting as the Group’s Code of Conduct and demonstrating its commitment to ethics, safety, sustainability, quality, and cybersecurity. Schneider Electric believes that trust is a foundational value. It is earned. It serves as a compass, showing the true north in an ever more complex world and Schneider Electric considers it to be core to its environment, sustainability, and governance commitments. Trust powers all Schneider Electric’s interactions with stakeholders and all relationships with customers, shareholders, employees, and the communities they serve, in a meaningful, inclusive and positive way. TRUST T e a m s C u s t o m e r s a n d P a r t n e r s C u s t o m e r s a n d P a r t n e r s I n v e s t o r s C o m m u n i t i e s E t h i c s C y b e r s e c u r i t y S a f e t y Q u a l i t y S u s t a i n a b i l i t y Ethics & Compliance program Driven by and in complement to the Trust Charter, the Ethics & Compliance (E&C) program establishes the framework of policies, tools and processes related to E&C topics. By providing specific guidelines and practices, the program ensures the business is run with integrity, and employees are aware of potential risks. As part of this program, all employees have access to the Trust Line, Schneider’s whistleblowing system, to speak up in case of unethical conduct, with the guarantee of the whistleblower protection. Schneider has built a strong governance to lead the Ethics & Compliance program to the highest standards, with responsibilities at board, executive, corporate, and operational levels. Zero tolerance for corruption Schneider Electric has a zero tolerance policy with regard to corruption. This commitment is materialized through a strong and continuously developing Anti-Corruption Compliance program, which is part of the E&C program. In 2020 and 2021, a set of anti-corruption e-learnings was built to provide guidance on real life risk scenarios and to take into account the trainees’ needs and expectations. This led to a curriculum of modules of e-learnings, deployed in 2020 and completed in 2021 with four additional modules about facilitation payments, conflict of interest, conditions that make people commit the wrongdoing, and how to raise concerns in Schneider Electric. The modules were supported by top leaders’ videos demonstrating the “tone at the top” on this crucial matter and are available in 14 languages. Our Stakeholders 2021 highlights 96% employees trained on Cybersecurity and Ethics. 81% of our employees are confident to report unethical conduct. 26% of confirmed cases raised via the Trust Line lead to actions. Ethisphere Institute – One of the 2021 World’s Most Ethical Companies.